StreamingCube - Support Package
Valid for 12 months
€1,500.00
free shipping
SUPP_StreamingCube
About our Support Packages
The perfect complement to our products and services
- Please note:
- The purchased support package can be used over a period of up to 12 months.
- Any unused support time will expire at the end of this period.
- We will notify you in good time when your remaining quota is running low.
- No subscription - flexible and tailored to your current needs.
What do you get with this package?
- What’s included:
- Phone, email, or remote support for your trainer staff regarding technical or educational questions related to the StreamingCube.
- Customising scenes, picture-in-picture layouts, and supersource settings.
- Support with designing lower thirds and other visual overlays
- Not included:
- This support package does not constitute a warranty extension or maintenance agreement. Such services are available when purchasing, renting, or leasing a StreamingCube.
- This package does not include or credit any in-house training sessions.
- Any questions?
- Get in touch – we’re happy to help!
Last updated: 2025-04-16
SUPP_StreamingCube
Further details
- Support - valid for
- 12 months from contract start
- Support - initial response time
- For non-critical inquiries submitted via email or ticket system, the initial response time is typically 1–2 business days. For urgent matters, we recommend contacting us by phone.
- Support - office hours
- Monday to Friday, 9:00 to 17:00 CET, excluding public holidays
